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Turkey Holidays

Jewel
Since 1983
Jewel Holidays

Turkey Holidays Additional Information

   

It looks like a lot to read, but these useful tips can help your Turkey holiday run smoothly and more enjoyably:

Passports & Visas
It is your responsibility to ensure that all members of your party are in possession of a valid and acceptable passport, and any other visa or travel documents that may be required. The information given here is applicable to British citizens holding a full 10 year British passport. All other nationalities or British citizens not holding a British passport should check the passport and visa requirements directly with the Turkish Embassy in London. Wives plus children under 16 who are included on another person’s passport can only travel if accompanied by that person. If they are travelling alone they must have their own full passport. Passports need to be valid for at least 8 months beyond the start date of the entry visa.


Visas
Entry visas must now be purchased on-line prior to departure, you will not be allowed to travel and will lose your holiday if you do not have a valid visa. Please go to https://www.evisa.gov.tr/en for further information. At the time of going to print, the cost is 20 US Dollars per person.


Flights
All flight details including the carrier, aircraft type and timings are indicative only and are subject to government approvals, airport clearances and reconfirmation by the carrier. All flights operated by Jewel in the Crown Holidays operate a non-smoking policy in accordance with the UK Federation of Tour Operators policy. Check-in desks close well before the scheduled departure time of the flight and we recommend checking-in at least two hours before departure. If you are ‘closed out’ you will have no recourse against the airline or ourselves. Sadly, inclement weather (usually in England), air traffic control and technical matters still can and do delay aircraft. Although travel insurance policies sometimes make a payment for a lengthy flight delay, neither the airline concerned nor ourselves can be held liable for any inconvenience suffered or cost incurred as a result of any flight delays.


Brochure Pricing
This brochure is carefully prepared many months before your holiday takes place, based on our best estimates of cost levels that will prevail at the actual time of your holiday. However, our brochure prices, published flight supplements, and the level of the aviation insurance surcharge and security levy are continuously reviewed in the light of costs, availability, and market conditions. Until such times as a booking is actually accepted from you, all of these may be increased or decreased accordingly and will be advised to you at the time you wish to book. Once you have booked your holiday however, Condition 5 of our Booking Conditions applies.


Aviation-related Taxes, Fees and Charges
UK Air Passenger Duty, UK Airport Passenger Service Charges, Airport Security Taxes, and Turkish Airport & International Departure Taxes at the levels prevailing at the time of going to press are included in your holiday price. Should any additional taxes be introduced or revised upwards, the same would have to be paid by you in cash to the applicable authority.


Packing & Baggage
Do travel light! In many of the more simple properties that we feature wardrobe and storage space can be limited. Depending on the carrier, the standard checked-in baggage allowance on the charters flights we operate can vary between 15-20Kg. One small item of hand luggage not exceeding 5Kg may also be carried on board. Infants (under 2 years as at the date of homeward travel) do not qualify for a separate baggage allowance. Please check the airlines websites for up to date information as to what items may be carried as part of your hand luggage.


Ground Representation
Whilst Jewel in the Crown Holidays has its own representatives in Turkey, it engages the services of a highly experienced Turkish ground handling company to provide transfers in resort and to assist you generally. Please note that should you purchase any additional services locally such as tours and excursions, Jewel in the Crown Holidays Limited acts as an agent for the ground handling company and is not party to these arrangements and you will be bound by the local operator’s terms and conditions of booking.


Hotel Gradings
Our unique ‘jewel’ rating is our own opinion and does not necessarily reflect official hotel grades, if any. Official gradings are, in any case, somewhat inconsistent and prone to a measure of ‘local politics’ and often place importance on certain things that may be of value in a city hotel, e.g. the ratio of T.V. sets to rooms, which are not so important ‘on the beaches’. We have tried to be realistic in our gradings and also reflect the service and less tangible qualities that our chosen accommodations offer. We recommend you follow our unofficial but generally more useful appraisal system.


Accommodation
Your room will normally be available to you between 12 noon and 2pm on your day of travel. This night will be counted as the first night of your holiday whether you are on a day or a night flight. When departing, it is usual to have to leave your room by 12 noon on the final day to allow for cleaning before the new arrivals. Wherever possible, our representatives will try to arrange for a courtesy room for showering and changing if you have a late flight but this cannot be guaranteed. In some cases, the room can be kept on and late cleaning of the room can be arranged by paying a fee directly to the accommodation. Please be aware that a room ‘for three or four persons’ is usually a twin/double room with extra beds of a pullout/folding design and hence conditions may be cramped. Also, if a twin/double room is booked for a single occupancy, its standard and location are often not always as good as twin/ double rooms reserved for two people. As you will appreciate, rooms in any hotel vary although the hotelier and our local representative will always do their best to meet your needs. Rooms are allocated by the management of the accommodation and no special requests will be taken.

 

Breakfast
When Continental breakfast is offered this usually consists of bread or toast, jam or marmalade and tea or coffee. Additional items such as juice or eggs, where available, are often at an extra charge. Turkish breakfast usually consists of bread, boiled egg, tomato, olives, cucumber and tea or coffee.


Hotel Facilities
Facilities as set out in the hotel description will normally be available and are given by us in all good faith. However, certain features may be withdrawn or restricted at certain times especially in the low seasons depending on demand and occupancy and otherwise at the discretion of hotel management (e.g. heated pools). TVs with satellite usually include at least one news channel in English, however the choice of channels is not the same as in the UK. There will be a variety of facilities offered by a hotel which are subject to a local charge directly payable to the hotel. These fees are totally at the manager’s discretion. Charges are often made for sauna, jacuzzi, gym equipment, massage, spa, hairdresser, tennis, squash, golf, watersports, table tennis, volleyball and billiards. With facilities such as air-conditioning, if a hotel does not have air-conditioning in every room within our allocation we have written that it will be on request, subject to availability and payable locally. Please do not book a hotel with such a description if this facility is an absolute necessity.


All-Inclusive holidays
• Food & Beverages
Most main meals are buffet style and usually include a variety of international and local dishes and some hotels organise weekly theme nights. Snacks can include sandwiches, pizzas and hamburgers. Drinks may not be available from all bars at all times. Around the pool, drinks may be served in plastic cups for safety. To provide a faster service, hotels may limit each person to one or two drinks each time you visit the bar. When the bar closes for the evening, a cash bar may operate into the early hours.
• Activities and Entertainment
Some all-inclusive hotels have resident ‘animation’ teams. They organise games, competitions, demonstrations, cabarets, live music and most evening shows, although local entertainers may appear on some evenings. For safety reasons some activities require supervision or may only be available with the animation team in an organised event. Some activities such as shooting, archery and scuba diving usually have a minimum age of 14. Hotels may operate a booking system for popular activities, and you may have to pay a deposit to hire equipment.
• General All-Inclusive Information
You may need to wear an identity bracelet or carry an ID card to ensure that only participants in the All-Inclusive package benefit from the meals, drinks and facilities. If your identity bracelet is lost, the hotel may charge for a replacement. Hotels can refuse to serve alcohol to guests who, in their judgement, are intoxicated. We, or the hotels may confiscate identity cards or bracelets from guests who misbehave or abuse the All-Inclusive basis. Local laws on the minimum age for alcohol consumption apply. All Inclusive packages end when you check out of your room at 12 noon, even if your flight does not leave until later that day. In some cases, you can pay a fee to continue using the All-Inclusive facilities.


Children & Infants
It is our endeavour to offer attractive packages to our clients with some reductions for both the first and second child. The price panels provide information on the accommodations that we are featuring with these offers, providing superb value for money for families travelling with children. There are discounts for ‘third person in room’ or reductions for children between the ages of 2 and 12 and 2-16 for apartments (as at the date of return travel), who are sharing and staying in the same room as two full-fare paying adults. The child price is available on full brochure price holidays and is not valid in conjunction with any other special offers. Children paying these prices must pay all applicable supplements, insurance and any other items not included in the basic holiday price. Infants under 24 months (as at the date of return travel) who do not require a flight seat, travel for £30 plus the cost (if any) of a child’s bed or cot as supplied by the hotelier locally. If a cot is required, we advise that you take your own travel cot as not all hotels can provide one or one that adheres to UK health & safety standards.


Free Child Place conditions
Children from 2-16 years of age at the date of return from holiday are eligible for the Free Child place offer in self catering accommodation and from 2-12 years of age in Hotels. Subject to availability there is a limit of one Free Child place per booking. Where the offer applies any second child will pay the applicable second child price shown in the relevant price panel and any further children will pay full adult price. Free Child places are limited in number and therefore subject to availability and a free child must share accommodation with at least two individuals each paying the applicable full adult price. A Free Child does not count when calculating the occupancy of a self catering unit. A Free Child offer only covers the basic holiday price. All applicable accommodation, flight and other supplements, insurance and any other items not included in the basic holiday price must be paid in respect of the Free Child. The normal deposit is payable for all children even those with a free child price. Except for the reductions available for second children mentioned above, a Free Child place cannot be used in conjunction with any other offer.


Reduced Child Price conditions
To qualify for discounts, children must be aged 2-16 years when holidaying in self-catering accommodation and 2-12 years when staying in hotel rooms. They must also share with at least two individuals each paying the applicable full adult price. The child’s age is calculated on the date of return from holiday to the UK. Child reductions are available on full brochure priced holidays only and cannot be used in conjunction with any other offer other than free children, as set out on this page. Children paying child prices must pay all applicable supplements, insurance and any other items not included in the basic holiday price. Any additional children must pay the applicable adult price. All reduced child prices are subject to availability.

 

Under-Occupancy Supplements
The prices of our accommodation as shown on the price panels are based on the number of persons occupying it other than any child travelling on a free place or paying a reduced price. Where the number of such persons is less than the highest number shown in the applicable price panel for the chosen accommodation, under occupancy supplements will be payable and the price applicable will be that shown in the column corresponding to the number of persons paying the full brochure price.


Groups / Twin Centres
We are happy to help with any requests that you may have, please call reservations for further details.


Conduct
Naturally, you are subject to the laws of Turkey and must respect local culture, customs and dress code. Touching drugs in any shape or form will land you in jail or worse. If you cause, or appear likely to cause, damage or distress to others or to property, either ourselves or the supplier concerned (air carrier, hotel or ground handler, etc) may terminate their services on the spot without refund or compensation. There are many festivals and holidays celebrated in Turkey and the month of Ramadan could affect opening hours and facilities on offer.


Water & Electricity
The voltage is 220 volts AC, and you will need a two pin adapter plug. Conserving the water supply is important and although plenty of water is usually available, be aware that problems, whilst rare, can and do occur. As the main source of water heating is solar power, in early or late season when the weather is not so good there may be a lack of hot water. It is also not unusual for there to be power cuts from time to time; please be patient.


Climate
The Mediterranean and Aegean coast of Turkey enjoy agreeable year round weather; however in the height of the summer it is not unusual for temperatures to reach over 35°C. Make sure sun protection is always used and it is very important to drink plenty of water to avoid dehydration (we recommend only to drink bottled water and not from the tap). As in all Mediterranean countries mosquitoes can be a nuisance. It is a good idea to apply repellent to ankles and any exposed skin areas. Mosquito machines for the room are also widely available in the UK as well as many of the resorts.


Mosques
Turkey is a Muslim country and you will see many mosques in the resorts with their attractive minarets, however we should warn you that the traditional call to prayer has now been modernised in many places. Most minarets now boast a sound system that would not be out of place in a disco. Be prepared, it’s part of your holiday experience — and it doesn’t last too long!


Development & Maintenance Work
Due to the popularity of Turkey as a holiday destination and their reliance on tourism as a source of income, continual development is a fact and necessary to the continual improvement of facilities and services. However, necessary renovation and maintenance work may be carried out at any time, although this work is kept away from guests as far as possible, to minimise any disturbance or inconvenience.


Local Transport
The most popular form of local transport is the dolmus (bus) service. This is a shared mini-bus which follows specific routes and is very cheap. Ordinary taxis are also easily available. Guests wanting to hire a car should take their international driving licence.


The Holiday Price Shown On Your Invoice Includes:
Return flights between the UK and Turkey, UK Air Passenger Duty, UK Airport Passenger Service Charges, Airport Security Taxes, Turkish Airport and International Departure Taxes (all at levels prevailing at the time of going to press), ATOL protection contribution, baggage allowance as specified on your air ticket, return transfers between your arrival airport in Turkey and your accommodation (except ‘flight and accommodation only’), the service of our own representative and locally appointed ground handling agents (except for those selecting a ‘flight and accommodation only’) with a 24-hour emergency local ‘duty officer’ contact, and accommodation and meal plan as specified in the brochure description and as confirmed on your invoice.


Your Holiday Price Excludes;
Holiday insurance (which is ESSENTIAL), travel between your home and UK departure airport, published flight supplements, aviation insurance surcharges, any charges made by accommodation owners for facilities such as sun beds, safety deposit boxes, sauna, air-conditioning, sports equipment and facilities, gym/health club, diving, porterage, telephones, gratuities, optional excursions available in resort, accommodation supplements (such as single room), taxis, ‘spending money’ and any other items not specifically included in the price of your holiday.


Costs & Exchange Rates
The holiday prices shown in this brochure were based on known costs and exchange rates as shown in the Financial Times on 8th August 2014 £1 Sterling = 3.6247 New Turkish Lira: 1.6799 US Dollars


Further Information on Turkey
Further information on Turkey can be obtained from the Turkish Tourist Office in London at:
4th Floor,
29-30 St James Street,
London,
SW1A 1HB
Tel: 020 7839 7778;
Website: www.gototurkey.co.uk or a travel guide on turkey from any good book shop.


 

Useful Links:  

ABTA

abta.com/

Foreign & Commonwealth Office:

www.fco.gov.uk

Dept of Health Travel Advice:

www.gov.uk/foreign-travel-advice
UK Passport Agency: www.gov.uk/browse/abroad
World Travel Guide: www.wtgonline.com
 
 
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Turkey Holidays Travel Insurance >
Turkey Holidays Additional Information >
Turkey Flight Information >
Turkey Holidays Booking Conditions >
Turkey Holidays Accommodation Only Booking Conditions >